Shipping & Returns

SHIPPING POLICY

Thank you for visiting and shopping at Pourobsession.com. Following are the terms and conditions that constitute our shipping policy.

 

Domestic Shipping Policy

Shipment Processing Time

 

All orders are processed within 1-2 business days. 

If we are expecting a high volume of orders, shipments may be delayed by a few days.  Please allow additional days in transit for delivery. If there will be a significant delay in shipping of your order, we will contact you via e-mail or telephone.

We strive to get all orders received before 1pm (PST) shipped out the same day. We ship from Washington directly to you. Orders not shipped same day will be shipped the following business day. We ship weekdays, Monday through Friday. We do not ship on Saturday or Sunday or on any USPS holidays.

 

Shipping Rates and Delivery Estimates 

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method          Estimated Delivery Time          Estimated Shipment Cost

USPS Standard            3-5 business days                      $8

USPS Two Day              2 business days                          $15

USPS Overnight*          1-2 business days                      $20

*Overnight delivery is only available for orders with delivery addresses within the continental United States.

*We do not ship internationally.

Delivery delays can occur.

Options for payment

  •  Visa

  • Discover

  • Mastercard

  • American Express

  • Paypal

Return & Exchange Policy

Pour Obsession accepts returns for credit or refund (excluding shipping and processing charges) on purchases made directly through the company website (www.pourobsession.com) as long as the product is not damaged. For a refund, the original packing slip and invoice must be returned along with the product within 30 days of purchase. The refund will be made in the original form of credit to reflect on your statement.

 

All sale items are offered as final sale only.

Please send items back to:

Pour Obsession

13068 Phelps Rd NE 

Bainbridge Island, WA 98110